Call us, or we’ll call you.

It means that before we start, you receive the total price in writing, taxes included. That’s the price you pay: it only changes if you ask for something new and accept its quote in writing.

Your proposal shows each price excluding VAT and, next to it, the total including the VAT that applies to you. You receive the proposal before we start, and that total is what you pay.

In one of these two ways, whichever is set out in your proposal: 100% on accepting the proposal, or in 3 equal monthly instalments, the first on the date agreed in your proposal and, from the second, together with the monthly fee. Nothing is paid before you accept the proposal. The monthly fee is paid in advance, at the start of each month, from the day you accept the finished project (when it goes live and you sign it off). If you pay for the project in 3 instalments, the monthly fee starts with the second instalment and is paid together with it. All payments are made by bank transfer.

It depends on the service: you’ll find the estimated timeline for each one under Services and on its own page; the final timeline is set out in your proposal. Delivery timelines start once we’ve received the first payment and the materials we need.

Ownership stays with us, but you can use it with no end date. The software we build and its source code belong to SOLVO: we don’t transfer ownership to you. Once the project is paid in full, you hold a licence to use it in your business with no end date, even if you drop the monthly fee. If you cancel, we hand over its files and your data so you can host it wherever you like, and our support stops. Your domain, your content and your data are always yours.

Yes, on every service except 3D virtual tours, where it’s optional, and the amount is set out in your proposal. For websites and online shops, mobile apps, CRM systems and management dashboards, SaaS platforms and custom software, it’s the maintenance fee: it includes hosting, maintenance, security updates, backups, bug fixes and support, plus one design change and up to 10 small changes a month. For Google SEO, it covers the SEO work every month: tracking of your key searches, management of your Google Business Profile and reviews, ongoing technical improvements and a monthly report you can actually understand. For 3D virtual tours, if you choose it, it includes hosting for the tour and its link, one new or redone room a month with your photos when the space changes, up to 5 changes a month to the text and the hotspots, and viewer updates, bug fixes and support; if not, we hand over the tour ready for your website and you host it yourself. The fees have no minimum term: they run month to month from the day you accept the finished project (when it goes live and you sign it off) and you can cancel whenever you like, with 30 days’ notice.

A website, an app or a piece of software needs looking after every month: servers to pay for and monitor, and updates to install. Without that care, within a few months security flaws go unpatched and parts stop working. With the fee, we host it, update it, back it up and, if something goes wrong, we help you and fix it. That’s why it always comes with the project. If you ever drop it, you can keep using the software, but without hosting, fixes or updates from us. For Google SEO, the fee covers the SEO work every month, because ranking a website is ongoing work. For 3D virtual tours it isn’t mandatory: without it, we hand over the tour and you host it yourself.

Call us or leave your phone number and we’ll call you. On that call we look at what you need, and then we send you the fixed price and the timeline. Free and with no obligation.